At the most basic level, a mystery shopping company essentially provides a client with people. These people (commonly referred to as shoppers or contractors) are provided with a task, whether it’s surveying a store’s customer service or making sure a shelf is properly stocked with a POP display attached. HS Brands has 500,000 shoppers worldwide and can provide a network of people to provide opinions or complete any type of project instantly.
Crowdsourcing
Everyone has an opinion and most companies would love to hear what you have to say about their product or service. We can send a survey out to our clients asking them if they want to give their opinion of a particular product, service, brand or even a competitor. Get the results back instantaneously because of our real time, web-based software platform.
Crowd Projects
A lot of clients come to us for one off projects because A: they’re unusual projects and B: because they don’t know who else to go to. HS Brands can accommodate in these instances. We always joke about being able to provide enough people for flash mobs, guerrilla marketing tactics and even sign holding come election time. Crowd Projects is being used for more practical things like making sure location hours are posted in every restaurant a client owns on a specific day and time or making sure a franchisee isn’t selling illegal products in their units, etc.
