The We Care Poster is a staple in many loss prevention programs across the US. The loss prevention hotline is used to encourage employees to disclose behaviors anonymously that may be costing the company money (i.e. time clock abuse, internal theft, drug abuse, etc.). The loss prevention hotline picks up the call or message and sends it directly to one of our loss prevention professionals at The Mershimer Group. From there, an investigation is launched or policies and procedures are executed to combat the negative behavior and rectify the situation.
Ex. Joy sees her manager, Bill, put a few pieces of jewelry in his pockets before leaving the store for the night. She knows he didn’t pay for them and is concerned that he might be stealing. Because he is Joy’s superior, Joy feels that she cannot confront him. Instead, Joy calls the loss prevention hotline number posted in the break room and leaves a message with details of what she saw. The Mershimer Group can launch an investigation into the incident.
For more information on our loss prevention programs, please click here.
Data. It’s kind of an ambiguous word that has a lot of meanings depending on what industry you’re in. There’s even two ways to pronounce it! We’re experts in turning customer experiences into data. We take an emotional purchase and quantify it. Did the salesperson drive the mystery shopper to buy because she mentioned, “the diet supplement is endorsed by Kim Kardashian?” Plus 2 points for product knowledge and plus another 2 points for value building!