Author Archives: Mike Mershimer

Tom Mills’ Q2 Address

Tom Mills recounts his time in Las Vegas, upcoming mystery shopping projects and foresees further international expansion in 2012.

Posted in Company News, HS Brands International, Mystery Shopping, Press | Tagged , , , |

HS Brands International and Patty Bray recognized at Cousins Subs’ 40th anniversary conference in Las Vegas!

Patty Bray, HS Brands International Client Service Manager, gave a presentation to Cousin Subs franchisees about their mystery shopping program on Tuesday, May 1st 2012 at the Monte Carlo Hotel and Casino in Las Vegas, NV. Patty Bray was specifically given an award at the end of the conference for all of her hard work and dedication to Cousins Subs and HS Brands International was also recognized as a valued vendor. Talking about the conference, Bray said, “It was great to meet my clients in person and discuss the program. I’m humbled that they thought to recognize me at the conference.”

HS Brands International looks forward to many more years of delivering great customer service to our valued clients, including Cousins Subs. We would like to congratulate Cousins Subs on celebrating their 40th anniversary!

Posted in Company News, Customer Service, HS Brands International, Mystery Shopping, Press | Tagged , , , , , , , |

Growing in Nevada – Mystery shoppers needed

Nevada Business is growing rapidly and we need casino editors and Nevada mystery shoppers to help us accommodate the new business! Casino Editor Casino Editors are a highly trained group of people who have a strong grasp of the English language and grammar. Our editors need to understand multi-form reports, the casino and hospitality industries… read more

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HS Brands International accepts Boston Business Journal’s Pacesetters Award

Mike Mershimer, COO of HS Brands International, accepted the Boston Business Journal’s Pacesetter Award. This distinction is awarded to companies who report a four-year growth rate of at least 10%. The awards ceremony was held at the Westin-Copley Hotel this morning at 7:30 AM. Each company was introduced with specific theme music chosen by the… read more

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Mystery Shopping Provider = People Provider

Every mystery shopping provider is basically a people provider. Our “shoppers” are willing to do jobs relating to customer service, security and other projects. These are unbiased people who complete tasks and report back on them. We call this crowd sourcing and crowd projects.

We think boiling our service down to a simple fact that we provide people has opened our eyes to what we can actually provide our clients. …

Posted in Hiring a Mystery Shopping Provider, HS Brands International, Mystery Shoppers, Mystery Shopping, Other services | Tagged , , , , , |