About HS Brands
HS Brands International provides innovative strategies to ensure a comprehensive solution to various business challenges. HS Brands International is the culmination of 15 years of change, growth and success. In late 2006 Thomas Mills Jr., CEO of Service Sleuth and Michael Mershimer, CEO of The Mershimer Group, Inc. agreed upon a merger of Service Sleuth Mystery Shopping Services and The Mershimer Group, Inc, a leading Loss Prevention Consulting firm to create HS Brands. Today HS Brands offers a multitude of customer data collection and loss prevention services, including Mystery Shopping, Loss Prevention, Business Standards Auditing, Integrity Shopping, Data Collection, and Franchise Royalty Assurance solutions.
Service Sleuth
Service Sleuth helps businesses measure and improve customer service levels, sales skills and integrity issues through the use of Mystery Shopping. With a database of close to 500,000 “shoppers” worldwide we can be the eyes and ears of your company. As creators of the industries first web based mystery shopping platform, Service Sleuth has always been at the forefront of technology within this business category. With recent releases of Industry Comparative Data reporting, the Manager Action Plan Module and the use of text messaging to collect surveys, Service Sleuth can help a business improve from the ground up.
The Meshimer Group
The Mershimer Group is a leading Loss Prevention and Royalty Assurance company that has created and managed Loss Prevention programs and strategies for some of America’s Favorite Food Service, Retail, and Franchise Brands. The Mershimer Group’s primary objective is to create a program for each client meant to deter underreporting of sales, employee theft, other forms of fraud, and to determine if stores and restaurants are in compliance with established policies and standards.
Shopper, or Audit/Loss Prevention Contractor
