HS Brands International is comprised of the Mershimer Group and Service Sleuth, which combine Mystery Shopping, Loss Prevention, Franchise Royalty Assurance and Market Research to create a one-stop shop for companies who need solutions to existing problems or want to take a preventative approach. Service Sleuth is a mystery shopping company that excels in measuring and improving customer service across all industries through mystery shopping and integrity shopping as well as other effective measurement strategies. The Mershimer Group specializes in taking a proactive approach at preventing loss through proven strategies and tactics within the loss prevention industry. HS Brands is a leader in the loss prevention industry because it provides “tried and true” tactics using cutting edge technology to design programs for its clients that produce results to minimize loss and boost sales.
Blog
Looking Before You Leap – A Blog About Data Collection
Data. It’s kind of an ambiguous word that has a lot of meanings depending on what industry you’re in. There’s even two ways to pronounce it! We’re experts in turning customer experiences into data. We take an emotional purchase and quantify it. Did the salesperson drive the mystery shopper to buy because she mentioned, “the diet supplement is endorsed by Kim Kardashian?” Plus 2 points for product knowledge and plus another 2 points for value building!
In the event of a new product or service launch, data can help a company gauge how it will be received, how successful (or unsuccessful) it will be and what challenges await them on the other side of the product launch. Test or market data is helpful to your company’s “leap” because it softens the blow when you hit the ground, and it gives you the agility to react to obstacles.
We believe in looking before you leap. Let us help you with the data collection, so you can focus on what’s ahead.
Tom Mills’ interview with Eventual Millionaire
Listen to Tom Mills’ story about what he did to break into the mystery shopping industry and hold on to success. …


