Mystery Shopping and Loss Prevention Solutions

HS Brands International is comprised of the Mershimer Group and Service Sleuth, which combine Mystery Shopping, Loss Prevention, Franchise Royalty Assurance and Market Research to create a one-stop shop for companies who need solutions to existing problems or want to take a preventative approach. Service Sleuth is a mystery shopping company that excels in measuring and improving customer service across all industries through mystery shopping and integrity shopping as well as other effective measurement strategies. The Mershimer Group specializes in taking a proactive approach at preventing loss through proven strategies and tactics within the loss prevention industry. HS Brands is a leader in the loss prevention industry because it provides “tried and true” tactics using cutting edge technology to design programs for its clients that produce results to minimize loss and boost sales.

Mystery shopping videos and Loss Prevention videos

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HS Brands Exhibits at the NRF!

HS Brands International exhibited at the National Retail Federation (NRF) tradeshow at the Jacob Javitz Center in NYC. The show is bustling with vendors and retailers. Much to our delight, a hot topic at the show was loss prevention!

HS Brands International Volunteers at the Greater Boston Food Bank

HS Brands International volunteered at the Greater Boston Food Bank on Thursday, January 10th 2013. Team members sorted through donated food ensuring its quality and freshness. Food was placed on a long conveyer belt that team members were lined up next to ensure that it was properly categorized and packed. Mike Mershimer, COO of HS Brands International said “We loved volunteering at the Greater Boston Food Bank. It’s great when we can help out a client of ours through community service. Our team had a great time and it was definitely a good bonding experience for us all.”

What is a “Hero” Mystery Shopper?

What is a hero mystery shopper?

People have been asking us about hero shops lately and we just want to clarify what this actually means in the mystery shopping world. Sometimes we have hard to fill or last minute shops that we need help with. Simply put, we find ourselves in a pinch from time to time. When a shopper does us a favor and takes a last minute shop, drives out of their way to get to a shop or does something extraordinary that we ask of them, we offer them “Hero” status in SASSIE. …